TRANSPORTING EXPORTING A DOG OR A CAT

Most frequently asked questions during the exporting process!

1 Q: What do I need to do to send my dog/cat overseas?

A: You first need to contact the Government of the country you want your dog/cat to go to and ask if you need to apply for an import permit or if there are any other requirements needed.

2 Q: How soon can I make a booking to fly my Dog/Cat?A: Normally the airlines will accept bookings approximately two weeks before the date you need your dog /cat to fly. We recommen not delaying your booking to last moment.

3 Q: What happens if I need to leave Argentina urgently? Can you look after my Dog/Cat before you send them to where I go?

A: Yes, we can offer domestic boarding for your Dog/Cat before sending to your country. We have an on site vet who can do any vaccinations required for. Please check that your dog/cat vaccinations are up to date. If you want to know what vaccinations are required please contact us.

4 Q: When should I purchase the crate for my Dog/Cat?

A: We would suggest you purchase the crate approximately one month before flying, to get your Dog/Cat used to it, so on the day of flying it is not totally unfamiliar. You will find that if you just put the Dog/Cat in the crate on the day of flying they will be very upset and frightened.

5 Q: Should I tranquilize my Dog/Cat before flying?
A: We do not recommend that you tranquilize your dog / cat before travel. If you feel your dog/cat needs to be calmed down then you could use a natural alternative.

6 Q: What can I do to prepare my Dog/Cat for travel?

A: You can help prepare your Dog/Cat for travel by slowly introducing them to strange environments (especially dogs). For example: go near wherever there is a lot of activity and loud noise. If you can make your dog/cat familiar with his/her travel crate by feeding them inside it, as well as slowly getting him/her to sleep in it, then when the big day comes they will not stress so much.

7 Q: I know you do grooming can you cut my dog's hair before leaving?

A: Yes we can We have on site Master Groomer that will bath and provide haircut to meet your pets’ needs.

8 Q: What size Travel crate will my Dog/Cat need?

A: The travel crate must be large enough for your Dog/Cat to be able to stand completely upright, turn around and lie down.

9 Q: How do I measure my Dog/Cat for the travel crate?

A: Measure your dog from the top of the head to the when standing up straight. Then you should measure from the tip of the nose to the base of the tail (top of the bottom), and across the chest. Cats do not normally need to be measured, unless exceptionally large. Please also tell us the weight of your dog/cat. If you give us the wrong measurements and the crate is too small for your dog/cat then you will need to pay more money as the airline charges by VOLUME METRIC WEIGHT and the new bigger crate will increase your airfare. IF YOU ARE GIVEN A QUOTE BY ANOTHER SHIPPER AND YOU WISH TO COMPARE WITH OUR QUOTE PLEASE CHECK THEY HAVE QUOTED YOU USING THE SAME CRATE SIZE AS US.


10 Q: Can I provide my own travel crate?
A: Yes you can provide your own travel crate and this will reduce the quote, but it must be International Air Transport Association approved. If we provide the travel crate, we can be sure it is airline approved and of adequate size, with suitable water bowl, funnel and labels attached.

https://www.bestdogcrates.net/impact-case-cage-review/

11 Q: What vaccinations are required?
A: In addition to the vaccinations that may be required by the Government of the country your Dog/Cat will be entering; you will also need to ensure your annual vaccinations are up-to-date. Please note: a Rabies vaccination may also be required. All reputable Kennels will insist on these vaccinations in case your dog/cat needs to board overnight or has to stay in a transit facility overseas.

12 Q: Does my Dog/Cat need to have a Rabies vaccination before going to another country?
A: All countries are different and a Rabies vaccination is not required for entry into all. When you have the Import Health Standards for the country you are moving to, it will state whether you need a Rabies vaccination or not.

13 Q: What should I put in the crate for my Dog/Cat?

A: You will need to put something of yours in the crate for example a towel or a T-shirt that has your smell on it. Another good idea is to put a chew toy which can keep your Dog/Cat busy on their long journey. We will put in the newspaper and ensure there are two water bowls, a funnel and appropriate labels which meet the airline regulations.

14 Q: Can you put the choker chain, collar and lead in the crate with my dog/cat?
A: For safety reasons never leave a lead, harness or collar on your Dog/Cat when they are travelling.

15 Q: How can I collect my Dog/Cat?
A: We will give you an Airway Bill Number which becomes your dog/cat's ticket number. On arrival into the country you are travelling to, ask someone to direct you to the Cargo section of the airline you have used, or their agent in that country. They will ask you to give them the Air Way Bill number, and to clear Customs for your Dog/Cat. They will charge you for doing this. Make sure you collect all documentation including vaccination cards when you pick up your dog/cat in case you need to travel overseas again.

We can arrange for a pet shipper in the country you are going to, to clear Customs and pick up your dog/cat for you, which will take the stress off.

If you need any further help, please contact our transport department TEL: (5411) 5292-6001

Saudi Arabia: Travel with your dog

Saudi Arabia has recently changed some of its rules regarding importing pets into the Kingdom.

Here are the up-to-date requirements for importing a pet to Saudi Arabia.
There are currently no quarantine requirements.

You will be required to:


Have an International Veterinary Health Certificate and a Rabies Certificate endorsed by the United States Department of Agriculture (USDA) or your local authority, if not coming from the US.

• Get these documents along with a letter addressed to the Director of Customs, Saudi Arabia legalized by the Saudi Consulate along e Saudi Consulate.
• State dogs as ‘Watch Dogs’ in the letter endorsed by the USDA and legalized by the Consulate.
• Have all routinely administered immunizations completed at least 30 days prior to entry.
• Show an original Rabies Certificate along side the Health Certificate to prove that the rabies vaccination was administered no more than six months and at least 30 days prior to entry.
• An import permit from the Saudi Arabia National Authority for the Protection of Wildlife and Development.
• A customs declaration upon arrival.

If you would like to book your pet’s specific relocation with PetsVentura Pet Relocation Solutions, or for further information about our general pet relocation services, please contact us at  EMAIL. One of our dedicated animal relocation agents will follow up with you shortly with a quote tailor-made to your needs.

Countdown for XMAS & NEW YEAR Pet Boarding

Countdown for XMAS & NEW YEAR has started.

Pre-Booking your pet with PetsVentura Pet Hotel Now.

 Spaces are limited! 

Transport Your Pet on Commercial Flights

United Airlines

Accepts dogs, cats, and birds as checked or carry-on luggage.
Carry-on fee for domestic travel is $100 each way.
Checked-luggage fee for domestic travel is $100 each way for small-to-medium-sized kennels and $200 each way for medium-to-extra-large-sized kennels.
Fees vary by destination for international flights.
Call 1-800-UNITED-1 (1-800-864-8331) to make a reservation.

American Airlines

Only accepts cats and dogs as checked or carry-on luggage.
Limits carry-on pets to two in First Class and five in Coach.
Carry-on fee is $100 each way; reservation is required.
Carry-on kennels can be no larger than 23” long x 13” wide x 9” high.
Checked-luggage fee is $150 each way; you don’t need to make a reservation.
Checked pets can weigh no more than 100 pounds, including the kennel.
English-speaking callers can book a reservation at 1-800-433-7300.
Visit the reservations page for additional numbers.

Delta Airlines

Allows carry-on and checked pets.
Limits carry-on pets to one in First Class, one in Business Elite, and one in the Main Cabin.
All kennels must be capable of loading upright with wheels, functional handles, a secure closure (not locked), and padding for accidents.
Carry-on fee is $100 each way.
Checked-pet fee is $200 each way.
You cannot check pets between May 15th and September 15th.
Call 1-800-221-1212 for travel within the US and 1-800-241-4141 for international travel.

Continental Airlines

Does not accept checked animals.
Allows cats, dogs, pet rabbits, and household birds as carry-on items on most US flights.
Limits carry-on pets to one in the front cabin and four in the Economy cabin.
In-cabin kennels must fit completely under the seat in front of you, with maximum dimension of 22” long x 14” wide x 9” high.
The fee is $95 each way.
Pets can be booked online or by contacting reservations (for international flights, call 800-525-0280).

US Airways

Does not allow checked animals, except for nonstop shuttle flights in the Boston, DC, and New York markets.
Allows you to carry one small dog, cat or bird.
Carry-on pets are not allowed on transatlantic flights.
You must use a hard-sided carrier up to 17” long x 16” wide x 8” tall, or a soft-sided carrier up to 17” long x 16” wide x 10” tall.
The fee is $100 each way.
Call 800-428-4322 to make arrangements.

Northwest Airlines

Allows small dogs, cats, and birds as carry-on items and a large variety of pets as checked luggage.
The maximum kennel size for carry-on pets is 17” long x 12” wide x 8” tall.
Limits carry-on pets to two kennels in First Class and two in WorldBusiness Class.
Fee is $80 each way.
Checked pets prices vary based on the animal’s size, ranging from $139–359 each way.
You can make your arrangements online by visiting Manage My Reservations
For international travel, call 1-800-225-2525.

Southwest Airlines

Only allows fully-trained assistance animals accompanying a person with a disability or being transported to a person with a disability.

Virgin Atlantic

Allows cats, dogs, and ferrets in the cargo area only.
Pets can only travel on flights between the following cities: Barbados, Boston, Los Angeles, Miami, New York-JKF, New York-Newark, Orlando, San Francisco, and Washington.
Offers a Pet Rewards Program for frequent-flying pets.

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An Air Charter Service for You and Your Pet

An Air Charter Service for You and Your Pet

If you’ve traveled on an airplane with your pet in the past, you know what an unpleasant experience it can be for your beloved furry friend. In most situations, pets are relegated to the cargo area of a plane, where they’re kept in small cages and situated haphazardly in a cramped area with luggage and other caged animals. Flying can be a very terrifying experience for your pet. If you have a small pet, you may be able to keep it in a small cage under your seat. But the hustle and bustle of a crowded airplane can still be a very unpleasant experience for your pet, especially if they can’t see you from their place under your seat. If you are looking for a much more pleasant way for your pet to fly with you, consider an air charterservice that will allow your pet to feel considerably more safe and secure while in flight.

Air charter services allow you to rent out jets called “jet charters.” If you need to travel with your pet, a jet charter is an excellent option. It provides a much more comfortable environment for you and your pet. On a jet charter, your animal is allowed to fly beside you on the plane, no matter what its size is. This means that your 80-pound dog can ride next to you on the jet. Additionally your pet does not have to ride in the cargo area and will be able to see, smell, and hear you throughout the flight. This will dramatically reduce the amount of anxiety your pet may have while in flight. If you have needed to medicate your dog or cat in the past to reduce his or her anxiety, you will probably not need to do so on a jet charter flight.

You may be thinking that chartering a jet sounds like a good idea for you and your pet. However, you may also be wondering how much it will cost. Generally, jet charters are more expensive than flights on regular airplanes. This isn’t always the case, though. If you travel with several other friends and/or family members, you can split the price of the jet charter. Air charter services charge by the hour. Some small jet charters that can accommodate around 8 people or 7 people and one pet, cost around $2,000 an hour. So, if you took a flight to someplace that was an hour away by jet with 6 other people and your cat or dog, it would only cost each person around $285 one-way. That’s really not much higher than what a major airline would charge. And you get to fly with your dog or cat without having to worry about his or her discomfort.

So, next time you need to fly with your animal best friend, think about flying on a jet charter. A jet charter is an incredibly comfortable environment for both you and your pet. It’s the perfect place for both of you to relax before you reach your final destination!

Before you plan a trip internationally  with Your Pets
Contact : PetsVentura Pet Relocation Solutions

Breaking News: Continental Airlines Cargo will implement a fuel surcharge

NEW FUEL SURCHARGES EFFECTIVE August 10, 2011

For additional questions regarding International Pet Relocation contact PetsVentura Pet Relocation Solutions

 

   

International Pet Relocation Quotes

When you and your family decide to move with your pet/s, PetsVentura Pet Relocation Solutions ® know how stressful it can be to arrange all the logistics and with pets, it is even more distressing. This is where we step in. We take on all the logistics involved with relocating your pets, as there are often many steps involved, and we handle it all for you.

PetsVentura Pet Relocation Solutions ®  will asses, which paperwork is needed for the country you are moving to, and we will get in touch with agents on that side, if necessary. We will obtain the health certificate in due time (each country has a different time stipulation). We will find the safest and fastest flight plan for your pets, so that they have to endure as little stress as possible. We will also always seek the most economical flight schedule, when possible. We make sure the travel box sizes are appropriate according to IATA regulations, in order for the pets to have enough room for travelling and to secure that there will be no hold–ups during travelling.

PetsVentura Pet Relocation Solutions ® will collect the travel kennel in advance, so we may prepare them before your pet needs to travel, making sure all the necessary paperwork is attached securely and that your pet can travel safe and with as much comfort ability as possible.

Your PetsVentura Pet Relocation Solutions ® agent will personally take your pets to the airport to check them in for their flight. The same   agent will further follow your pet’s progress on their journey to their final destination, will give you updates and we do not stop chasing and we do not “close” until we know for certain, that the kids are happily reunited with their family.

To provide you a quote, please provide the following details:

- Pet details including health status
- Estimated departure date
- Size of travel box (height, width and length)
- Final destination point
- Weight of pet in the travel box with a blanket
- Vaccination status




We will provide you with a quote in within 72 hours and we will advise you on your options of how to proceed.

PetsVentura Pet Relocation Solutions ® understand the anxieties, that you may have and that your pet might incur and we are here to assist you and yours in any way we can. Just contact us with your questions, and we will get back to you immediately to help you.

PetsVentura Pet Relocation Solutions ® will provide as much or as little aid, as your relocation may require and only charge you accordingly.

We think it is fantastic and we are truly thankful, when families who have decided on relocating, naturally include their family pet /s.




Click on the logo to get a quote:

FLIGHT Animals Cancellations into/from ARGENTINA (EZE) June 13 , 2011 Due to Volcanic Ash in Chile

PetsVentura Pet Relocation Solutions is advising our customers that ash from the eruption of the Puyehue volcano in Chile is once again affecting flights to and from Ezeiza International Airport in Buenos Aires, Argentina (EZE). All flights to and from EZE scheduled to depart Monday, June 13 have been cancelled. 

As a result all cargo shipments or travelling with animals got effected as well. 

PetsVentura Pet Relocation Solutions is working to proactively re-accommodate any shipments on cancelled flights and to do everything possible to minimize the impact of this event on our customers. 

We apologize for any inconvenience and appreciate your understanding. We will issue updates to this information as the situation develops. 

 

Eze Airport cancelled Animal Flight Due To Volcanic Ash

Impact of Ash in Argentina Lessens as Winds Shift

June 10, 2011

United Cargo is advising our customers that prevailing winds are now pushing ash from the Puyehue volcano in Chile away from air space surrounding Ezeiza International Airport in Buenos Aires, Argentina (EZE).

Subsidiary Continental and United flights to EZE scheduled to depart Friday evening, June 10, are planned to operate. Our flights from EZE scheduled to depart Saturday, June 11, are also planned to operate. CO and UA flights to and from other locations in South America are also planned to operate normally.

United Cargo continues to work to minimize any impact of this event on our customers. We also continue to monitor the situation and will issue further updates if conditions warrant.

NOTE from PetsVentura Pet Relocation Solutions:

June 11, 2011

Shipping of animals by AA American Airlines to the USA cancelled today from EZE International Airport

Pet Hotel In Buenos Aires, Argentina

New Security Directive Affects Non-U.S. Origin Cargo

The U.S. Transportation Security Administration (TSA) has issued a new Security Directive effective 1700 GMT March 10, 2011. This Directive mandates changes in security measures applicable to cargo shipments originating, transiting, or transferring at all non-U.S. locations.

Continental Airlines Cargo continues to accept cargo from all our customers as we work with the TSA to validate the impact and ramifications of this Directive.

Compliance with the new Directive requires carriers to determine whether the forwarder/

consolidator’s customer has had an established account with the forwarder for at least one

year. Forwarders are required to attest to this relationship by submitting the following revised

MAWB statement:

“All shipments tendered on this Master Air Waybill were received from persons having an established account for at least one year with a physical shipping address and a payment, invoice, or credit history of at least one year.”


When possible, this statement should accompany the shipment at time of tender. The statement may be written on the air waybill or other shipment documentation or may be included on a separate document. The version of the MAWB Acceptance Statement required by previous Directives is no longer valid or required.


Separate security measures apply to shipments tendered by regulated agents who provide the statement above, and to cargo from unregulated agents or agents who do not provide the statement. United Cargo will continue to accept cargo tendered both with and without this statement, and will apply the appropriate security protocols.


We will issue further updates on this issue as the impact of the new Directive is clarified. If you have any questions on this issue, please contact your cargo sales manager. We appreciate your support and continued strong business relationship.

Continental Airways and Skywest

This is to inform PetsVentura Pet Relocation Solutions clients that Continental Connection carrier (Skywest) with their CRJ aircraft will not accommodate live animals, thus we are forced to embargo animals on Continental flight numbers 5800-5849 effective immediately.   We hope that Skywest will resolve this issue over the coming months but for now we cannot move an animal on their flights. 

Entry Rules To Argentina With Pets

Admission of pets into Argentina     

The requirements to be fulfilled to get dogs and cats into Argentina are the following: 

1. Complete information on the owner:
   • first and last name;
   • country of origin or departure;
   • countries in transit (if any);
   • address.
2. Information about the animal:
   • breed – sex;
   • birth date – size;
   • weight–fur color;
   • particular signs.
3. Vaccination certificate against rabies for animals over 3 months old. 
For animals under 3 months old or that are coming from a country free from rabies and/or where anti–rabies vaccination is prohibited, this situation has to be stated on the certificate issued by the official sanitary authority. 
4. Zoosanitary certificate issued by the official sanitary authority of the country of origin that should state:
   • that the animal prior to leaving the country had no signs of any infectious–contagious or parasite disease, characteristic of the species.
   • if the animal is coming from countries that declare before the International Office of Epizooties (O.I.E.) the presence of African equine pest or Valle del Riff fever, shall certificate that in the area of origin, or where the animal is coming from, and in an area within fifty (50) kilometers of such, there have been no reports of those diseases in the last 12 months or that during that period the animal has not been taken to the affected regions. 
5. Quarantine: the animals that fulfill the mentioned requirements will not undergo an import quarantine; if there is a suspicion of infectious–contagious, zoonotic or high risk diseases the SENASA (Servicio Nacional de Sanidad Animal) (National Office of Animal Sanitation) will decide on the means to assure the animal’s isolation and the corresponding sanitary measures. 
About the admittance of other species of domestic animals, each particular case has to be dealt with at PetsVentura Pet Relocation Solutions.

(54–11) 5292-6001

                                                           

Travel To Argentina With Pets

TRASLADOS DE MASCOTAS

El traslado de sus bienes, podría incluir a miembros muy especiales: sus mascotas. Por eso PetsVentura Pet Relocation Solutions ofrece un servicio especializado para su transporte, que incluye no sólo los trámites esenciales para su retiro del país, sino también la selección del medio de transporte y de jaulas diseñadas para tal fin.

Un resumen de nuestros servicios puede ser el siguiente:

Planificación del traslado de la mascota

Provisión anticipada de la jaula por IATA.

Realización de tramites aduaneros.

Servicio de canil.

Flete aéreo.

Acompañamiento de la mascota.

Recepción de la mascota en destino, entrega en su residencia.

Para exportar animales (perros y gatos) desde Argentina al exterior es necesario presentar:
Certificado de Vacunas y de Salud emitido por su veterinario. 

Certificado de Salud, emitido por el SENASA. Este trámite lo realiza PetsVentura Pet Relocation Solutions 

Adicionalmente, para algunos países es necesario visar ante el consulado este Certificado de Salud del SENASA. Asimismo, en otros países es necesario que los animales pasen por cuarentena.

Importante: En el caso de animales (perros y gatos) que ingresan a los países de la Comunidad Europea, deberán cumplir con lo siguiente:

Microchip de identificación, implantado en la mascota. 

Vacuna contra la rabia colocada el mismo día en que se implanta el chip (independiente de otras vacunas que sean necesarias). 

28 días después de la vacunación y el implante del chip, se toma una muestra para comprobar el Suero Antirrábico y se envía a un laboratorio certificado.

A partir de ese momento y contando 90 días, las mascotas podrán ingresar a países miembros de la Comunidad Europea y Suiza.

PET TRACKING - Air Waybill

To find out where your pet is at any time during their flight, you can use the following links. 

Simply enter your airway bill number in the appropriate place to receive the latest update on your 


pet's flight. 

   

               

We move your pet

PetsVentura Pet Relocation Solutions® is a growing business with a motivated team located at the Buenos Aires, Argentina and offices in Brazil, Canada, USA. Our team has a lot of experience with preparing, organizing and finalizing international animal transport by air and ground. 

We are thankful of the shared conviction and outstanding workmanship that we have built throughout the years with our worldwide partners, airlines and their agents, key factors that will guarantee your animal the safest voyage to its new home. That is also where many years of experience and an immaculate record will make a difference.

Our team has been formed by the international standards of IATA (International Air Transport Association) and we keep ourselves constantly informed and updated about the newest change in laws and conditions. 

We look forward to answering your questions about moving your animal to any destination, including mandatory vaccinations, eventual blood tests and documents needed for a stress less and smooth relocation. We work with respect to the international rules for transport of live animals (IATA LAR – Live Animal Regulation) and we profit of a worldwide network of animal transport specialized businesses.

Guided by a close collaboration with the federal veterinary office, border vet, government veterinarians,  we can offer you a wide range of services including the needed information about documentation for the transport of your animal.

Heavy snow in Europe

Airports in Britain, Germany, France, Spain, the Netherlands and Denmark reported cancellations or delays to flights.

 As a result of the conditions, PetsVentura Pet relocation Solutions, we need to delay all pet relocation projects to Europe.

All our customers that book flight to Europe please contact our office for further instructions:
Phone: ARG +54 (11) 5292-6001 or USA +1 (818) 627-6256


 

Costa Rica Import Permit

Most of the government offices in Costa Rica close for the week between Christmas and New Years and many take an extended vacation beginning the 18th of December and not ending until after the 3rd of January.

If you are trying to import a pet you will find that this rule applies to you and the offices that you need to be opened to facilitate your need for an import permit. While some offices will be opened on a skeleton crew they will not be issuing import permits during this time and will only resume this practice after the 3rd of January.


Pets can still leave the country but should not try to enter the country by the proper means or they risk being held by the customs officials for an unlimited period of time.